Bach to Rock Privacy Policy
Effective Date: 10/23/2024
Music Makers Holdings, LLC and its subsidiaries (dba Bach to Rock) value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, and disclose personal information obtained through our website, communications, and services. By using our website or services, you agree to the terms of this Policy. This Policy applies to all visitors, customers, and users of Bach to Rock websites and services.
1. Information We Collect and How We Collect It
We collect information from you both directly and automatically. Directly provided information includes your name, email address, phone number, billing address, payment details, and other contact information when you enroll in our programs, events, or make purchases. If you enroll a child in one of our programs, we collect relevant information such as the child’s name, age, and any special accommodations. Parental consent is required when we collect information about minors, in compliance with the Children’s Online Privacy Protection Act (COPPA).
We also collect non-personal information automatically when you use our website. This includes your IP address, browser type, operating system, and device type, as well as information about your interaction with our site, such as the pages you visit, the amount of time spent on the site, and the referring URLs that directed you to us. Cookies and other tracking technologies are used to improve your browsing experience and gather analytical data about website performance.
2. How We Use Your Information
The information we collect is used to provide, improve, and personalize our services. We use your contact information to communicate with you about classes, special promotions, new services, events, and other operational updates. Payment information is used to process transactions securely, and personal information provided when enrolling children helps us tailor our programs to meet their needs. Non-personal data collected from your interactions with our website allows us to understand usage patterns, optimize site performance, and deliver a more engaging experience.
We may also use your information to send administrative emails, such as account updates or service-related announcements. Marketing emails or text messages will only be sent with your prior consent, and you can opt out at any time.
3. How We Share Your Information
Bach to Rock does not sell, rent, or trade personal information to third parties. However, we may share personal data with third-party service providers who perform functions on our behalf, such as payment processing, email marketing, and website hosting. These service providers only receive the information necessary to complete their specific tasks and are bound by confidentiality agreements.
In some cases, we may share personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. We may also disclose personal data if necessary to protect the rights, safety, or property of our customers, employees, or business partners. In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.
4. Data Security
Bach to Rock takes appropriate security measures to protect personal information from unauthorized access, use, or disclosure. Sensitive information, such as payment details, is encrypted during transmission using secure protocols. Data is stored on secure servers protected by firewalls, and only authorized employees have access to personal data based on their job responsibilities.
5. Children’s Privacy
We are committed to protecting the privacy of children. In compliance with COPPA, we do not knowingly collect personal data from children under the age of 13 without parental consent. If you believe we have collected information about a child without proper authorization, please contact us and we will promptly delete the data. Parents can also request access to, correction of, or deletion of their child’s personal information by contacting us directly.
6. California Residents’ Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect about you, the purposes for which we use it, and the categories of third parties with whom we share it. You may also request the deletion of your personal data, subject to certain legal exceptions. While Bach to Rock does not sell personal data, you may opt out of any future sale of your information by contacting us.
7. Mobile Terms & Conditions
By opting-in to our text messages you agree to the following:
Bach to Rock will send me periodic SMS and MMS messages to the mobile phone number provided. Consent is not required for any purchase. Reply STOP to cancel text messaging. Reply HELP for more information. You may also opt-out or change your preferences by contacting your local Bach to Rock at 1-877-227-8558 or adjusting your notification preferences in MyB2R. Message & data rates may apply. Your carrier may prohibit or restrict certain Mobile Features and certain Mobile Features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
8. Email Terms & Conditions
When you subscribe to our email list, you agree to receive communications about our products, services, promotions, and events. We collect personal information, such as your name and email address, to send these messages. You may withdraw your consent by clicking the unsubscribe link in any email or by contacting us directly. Bach to Rock complies with all applicable laws and regulations, including the CAN-SPAM Act and GDPR.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect data on site performance. Cookies are small data files stored on your device that allow us to identify returning visitors and track website usage. By using our website, you agree to the use of cookies in accordance with this Policy.
You can control cookie settings through your browser preferences. Blocking or deleting cookies may affect certain functionalities of the site. For more information about managing cookies, visit your browser’s help section or opt-out tools like the Digital Advertising Alliance’s Consumer Choice page.
10. International Data Transfers
If you access our website or services from outside the United States, please be aware that your information will be transferred, processed, and stored in the U.S. or other countries where we operate. By using our services, you consent to this transfer and processing of your data in accordance with U.S. laws, which may differ from the laws of your country.
11. Third-Party Links and Social Media
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when you leave our site.
When you interact with us on social media platforms, your interactions are governed by the privacy policies of those platforms. Please review the settings of your social media accounts to control how your personal data is collected and shared.
12. Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Policy regularly to stay informed about how we protect your personal information.
13. Contact Us
If you have any questions or concerns about this Policy or how we handle your personal information, please contact us:
Bach to Rock
Phone: 1-877-227-8558
